The Lookout Way

A guide on using Lookouts Insights to quickly surface actionable tasks.

Lookout insights

Oliver Connell

Trish Lyons

Brett

Additional capabilities that supplement the Lookout platform.

Add-ons

How to send and track client service agreements in Lookout.

Agreement management add-on

Agreement management

Get to know your way around Lookout Analytics and explore your data.

Analytics add-on

Experiment with creating your own dashboards.

Using Analytics Custom Dashboards

Analytics

Customised templates help your team quickly and accurately add large volumes of invoices into Lookout.

Custom Bulk Invoicing Templates

Finance & Reporting

A guide on using Lookouts library of assessments to easily track and measure health outcomes digitally.

Focal Assessment add-on

A guide on completing a Falls Risk Assessment Tool (FRAT) with the help of Lookouts Focal Assessment add-on.

Falls Risk Assessment Tool (FRAT)

A guide on completing an Abbey Pain Scale with the help of Lookouts Focal Assessment add-on.

Abbey Pain Scale

A guide on completing a Caregiver Strain Index with the help of Lookouts Focal Assessment add-on.

Caregiver Strain Index

A guide on completing a FROP-Com with the help of Lookouts Focal Assessment add-on.

Falls Risk for Older People - Community setting (FROP-Com)

A guide on completing a Norton Pressure Sore Risk-Assessment with the help of Lookouts Focal Assessment add-on.

Norton Pressure Sore Risk-Assessment Scale

Confusion Assessment Method (CAM)

Braden Scale for Predicting Pressure Sore Risk

Kessler Psychological Distress Scale (K10)

Mini Nutritional Assessment

Focal assessments

Capture new and enquiring clients and create an associated record within Lookout.

Client enquiry form

Capture compliments, complaints and other feedback relating to services your organisation deliver.

Complaints & Feedback Form

Forms

Capture incident reports from your care workers.

Incident Management System (IMS) add-on

Incident management

Verification renewals add-on

Verification renewal

Status Page

Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets related to your company.

Tickets portal.

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