The Lookout Way

An overview of the Members section of Lookout. Where you can manage Members and their Membership.

Overview - Managing Members (Clients)

This article provides an overview of adding the information required to sign up a new member by creating a membership.

How to edit, delete or archive a Members profile or Membership

Learn how to efficiently manage visits using Lookout.

Matching requirements are essential for first class care delivery - this article explains how to set them up for each Member

Adding Should Know information to rostered visits

Managing the dynamic Help Plan to ensure best practice in care for your Members

How to gain visibility and manage rosters when a Member has multiple funding sources.

Information on creating, sending and viewing results of a survey

Understand how to add member leave and manage visits during leave periods.

Find answers and get help from Intercom Support and Community Experts

Track the progress of all tickets related to your company.

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