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Setting up two-factor authentication
Setting up two-factor authentication

How to activate your multi-factor authentication to secure your account

Gayle Reyna avatar
Written by Gayle Reyna
Updated over a week ago

Two-factor authentication (2FA) (also known as Two-Step Verification) is a secure sign-in process that combines something you know (your password) with something you have (your phone).

Two-factor authentication helps protect your account by making it more difficult for someone trying to sign in to Lookout using your credentials. It uses two forms of identity: your password and a contact method (also known as security info).

So even if someone gets access to your password, they'll be prevented from logging into your account as they don't have access to your authentication code.


First, you will need an authenticator app on your device to set up two-factor authentication with Lookout. There are many different authenticator apps, but most work in much the same way. The two most popular options are Google Authenticator and Microsoft Authenticator.

You can download your preferred authenticator app for iOS (Apple) and Android operating systems using the links below.

Google Authenticator

Microsoft Authenticator

After installing your preferred authenticator app on your device, you can configure two-factor authentication in Lookout.

From the setup screen, select Set up two-factor authentication.

Enter your Lookout password and select Confirm password.

On your device, open the authenticator app you have installed and add your Lookout account by scanning the QR code (1) displayed on the activation screen using your device camera.

To use the authenticator app, you need to grant camera access permission on your device.

Enter the 6-digit confirmation code (2) displayed on your authenticator app into Lookout and then select Activate (3).

All done! You've successfully set up two-factor authentication for enhanced account security on Lookout.

At present, only the admin app necessitates Two-Factor Authentication (2FA).

You will now be asked for an authentication code whenever you log in from a new device or browser, open the authentication app and enter the 6-digit code displayed.

Click on Go to dashboard to finalise the process.





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