The new calendar view shows a condensed summary of the filtered helpers' visits for a weekly period, displaying as much information as possible!

Filtering visit status and unavailability on the schedule has been made easier. These filters are now applicable to the Detail, Daily, Weekly, Condensed, and Calendar views, as well as the fill-vacant visit view.

We've been working hard to improve the creation of should-knows and must-dos on visits.

Via the schedule rules, or when adding a new should-know to a recurring visit, you can choose for the should-know to recur with the rule and apply to all scheduled visits in the series.

You can apply a should-know or must-do in bulk to selected visits via the roster's list view on helpers and memberships.

This tool will fetch all helpers within the selected communities that have a visit in the next two weeks and apply the defined should-know to their first visit.

With our new client endpoint, you can conveniently create and update a membership with just one request. Moreover, we've added more endpoints that enable you to;

Lookout now offers a digital library of assessments that allows organizations to digitally monitor and measure health outcomes.

Assessments play a vital role in the care delivery of a Member by providing care teams with insights into the likelihood of a health event occurring. For example, knowing one Member is more likely to fall than another allows Care Managers to tailor a care plan to lower the probability of this happening.

Lookout already does a great job of scanning through care workers' notes and analysing them for risk. Assessments complement these notes by allowing an assessor to examine specific areas of a Members pain level, medication compliance or fall risk and determine the best outcome.

The Lookout Incident Management System (IMS) is a tool designed to support Incidents for Clients, Workers and is SIRS compliant.

With Lookouts IMS, users can efficiently detect, address, and minimize the effects of an incident. It also empowers providers to analyze and recognize potential risks and patterns, allowing them to implement preventive measures.

Lookout is designed to assist staff in managing incidents, ensuring the safety and well-being of everyone involved. It provides guidance through each step that must be completed in a specific order to ensure compliance.

Lookout supports the Department of Veterans’ Affairs (DVA) Community Nursing program. This includes the ability to bulk claim directly to Medicare from within Lookout.

DVA claiming from Medicare uses a complex fee schedule that can be a time-consuming process to prepare. Lookout automates fee schedule calculation for the most complex calculations.

Lookout supports the Department of Veterans’ Affairs Veterans' Home Care (VHC) program, including generating a bulk claim file to upload directly to the VHC Provider Portal.

There are now buttons available for moving forward or backward by a day or a week, depending on the schedule view.

The schedule filter form has been relocated from the sidebar to a modal that is activated by a button. This change is intended to optimize the screen space available for the schedule view.

We have implemented a warning bar to notify users scheduling visits of any possible double-booking conflicts with their selected helper.